Privacy Policy

1. Data we collect

• Identity & contact data – name, phone, e-mail, address.
• Booking details – dates, party size, preferences.
• Payment data – payment details collected at check-in only; we do not store online payment information.
• Device data – IP address, browser type, cookies & similar technologies.
• Sensitive data – only if you voluntarily share (e.g., accessibility or dietary needs).

2. How we use your data

• Process and manage bookings.
• Respond to enquiries and provide customer support.
• Improve our services and website experience.
• Send transactional or promotional messages (with consent).
• Comply with legal obligations or protect our rights.

3. Sharing with third parties

We share data only with trusted providers who help us operate Casa Pedro – e.g. cloud hosting or local service staff. We do not share data with payment processors since payment is collected on arrival.

4. Security measures

Industry-standard encryption (TLS), access controls, and regular reviews safeguard your data. In the unlikely event of a data breach, we will notify affected guests and the authorities as required by law.

5. Your rights

You may request access, correction, deletion or portability of your personal data at any time. Contact us at stay@casapedrogoa.com.

6. Cookies

We use cookies to remember preferences and analyse traffic. You can disable cookies in your browser but parts of the site may not work as intended.

7. Dispute resolution

Any privacy-related dispute will first be attempted to be resolved amicably. Failing that, it shall be subject to the exclusive jurisdiction of the courts of Goa, India.